Operations & Compliance
Digital Marketing & Business Development
Client Success Manager
Co-Founder & CEO
As the Co-Founder and CEO at Altius, Akil’s mantra is a people built, technology enabled,
and result delivered organization. For nearly two decades Akil has consistently challenged
and improvised the technological breakthroughs at Altius and while setting up some of the
leading contact centers in India on a Build-Operate-Transfer model. He drives the spirit of
innovation and collaboration within the organization taking it to greater heights year after year.
He loves to travel and follows football regularly.
Co-Founder & COO
Nabil is an inherently ambitious entrepreneur with ideation and problem solving as an integral
part of his thought process. He is passionately changing the way people perceive Customer
Experience by providing customer delight in all aspects of customer life-cycle for close to
two decades. He is a compelling and charismatic communicator who cares deeply about people
development, teams, and the individuals who make up Altius. Nabil loves solving puzzles and
is an avid nature photographer.
Vice President - Operations & Compliance
Imran heads operations at Altius and is an industry veteran having handled some of the largest
Fortune 500 companies. With expertise and experience in Transition Management, Offshoring, Vendor
Management, Work Force Management, Performance Management & COBC, Imran is also a certified lead
auditor for ISMS & QMS standards by STQC - Government of India. Imran’s mantra is constant
evolution equals process and business transformation.
Manager – Information Technology
Vijay is an expert in managing both IT services and the IT infrastructure teams and is responsible
for implementing, maintaining and monitoring our world class technology and information security. For
over a decade has been conceptualizing and commissioning BPO and other ITeS operations. He has nurtured
and grown the in-house technical talent at Altius with his leadership skills.
Deputy Manager - Digital Marketing & Business Development
This business maverick is a passionate MarCom strategist with Altius on his mind. Having experience of
over a decade, blended with his meticulous approach helps him lead our Business Development vertical. Afaque’s
cross sector experience in Technology, Digital Marketing, TSP and Contact Centers with expertise in Product
Positioning, Media Planning, Business Strategy and System Analysis makes him a wise decision maker. Afaque
is passionate about riding and says, 'Machines don't win races, racers do'.
Manager – Operations
Elvis is an Altiusite specializing in operations management, with experience in handling International and Domestic
processes. He brings to the table an expertise of 13 years in transitioning and managing processes across spectrum of
Healthcare, Telecom, Real Estate and Events. Elvis strongly believes robust people management is the key factor for
smooth functioning – practices it too.
Client Success Manager - Software Development
Ravi leads our Software Development vertical and is a technology geek, with global experience of over a decade. This one is a thinker – with a strong ability to weigh the pros and cons of the decisions he takes. Ravi says, ‘Know your teams strengths and weaknesses and then deploy them for optimal performance’.
Deputy Manager - Operations
Shawn is a passionate operations professional with an inclination towards learning, and comes to Altius with an expertise of
over a decade in transitioning and launching of important processes in South Africa, Philippines and Canada. He is a Six Sigma – Green
Belt practitioner, and manages performance through a balance of fun activities and implementation of process standardization principals.
Deputy Manager - Information Technology
Puneet is our radical wizard who is constantly pushing the boundaries with a 360 Degree view of the technology
landscape, devising innovative solution. His experience of 10 years on both infrastructure and application
solutions allows him to create and implement enterprise level solution. Puneet also passionately keeps a
bird's eye view on the emerging trends in voice and data technologies.
Associate Manager – eCommerce Consulting
Rohit heads the eCommerce Vertical in Altius, He comes with an experience of more than 7 years with expertise
in eCommerce and Digital Marketing. He is an eCommerce Innovator with a great vision, focus and analytical skills,
he has helped in the creation, launch and been a part of the success of various brand activities online. He has
successfully completed certification in Google Adwords, Google analytics and is also CDAC certified. He enjoys riding
bikes and is a foodie.
Deputy Manager - Operations
Prem has over 13 years of experience across the BPO / KPO / LPO sectors and has been instrumental in driving processes
ranging from BFSI, Legal, Healthcare and e-tailing. He has worked with some of the top 500 Fortune companies in the world.
He is BSI Certified Auditor for ISO 27001:2013 and ISO 9001:2008. Prem strongly feels that leadership is defined by results
and not by attributes. He is an avid reader and enjoys a good thriller.